Privacy Policy
GOEL Real Estate Limited is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last updated: July 18, 2025
Contact Information
GOEL REAL ESTATE LIMITED
6 Bollin Dr
Sale M33 3GH
United Kingdom
Our Data Protection Commitment
At GOEL Real Estate Limited, we recognise that your privacy is paramount. We are committed to being transparent about the data we collect about you, how it is used, and with whom it is shared. This privacy policy applies to all our property technology services, website interactions, and business communications.
We comply with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This policy explains your rights and our responsibilities regarding your personal data.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when using our services or contacting us:
- Contact Information: Name, email address, phone number, postal address
- Property Details: Property location, type, size, value, and enhancement requirements
- Service Preferences: Technology interests, budget range, project timelines
- Communication Records: Correspondence, meeting notes, consultation details
- Business Information: Company name, position, business requirements (for commercial clients)
Information Collected Automatically
When you visit our website or use our digital services, we automatically collect:
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent, click patterns, referral sources
- Location Data: General geographic location based on IP address
- Cookie Data: Website preferences, session information, analytics data
- Performance Data: Website loading times, error logs, system diagnostics
Information from Third-Party Sources
We may receive information about you from legitimate third-party sources:
- Public Records: Property ownership data, planning applications, building records
- Analytics Providers: Website usage statistics, demographic insights
- Technology Partners: Smart home system compatibility data
- Referral Sources: Information from professional referrals and partnerships
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website.
If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
- We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our [Contact] page. We will process your request promptly.
How We Use Your Information
Service Delivery & Support
- Provide smart home integration consultancy
- Create virtual property marketing materials
- Offer proptech investment guidance
- Deliver customer support and technical assistance
- Process service requests and project management
Communication & Updates
- Respond to enquiries and service requests
- Send project updates and status reports
- Share relevant industry insights and updates
- Provide maintenance and support notifications
- Conduct satisfaction surveys and feedback collection
Business Operations
- Manage client relationships and project portfolios
- Process invoicing and financial transactions
- Maintain business records and documentation
- Comply with legal and regulatory requirements
- Analyse business performance and service quality
Website Analytics & Improvement
- Analyse website usage patterns and preferences
- Improve user experience and site performance
- Personalise content and service recommendations
- Conduct A/B testing and feature optimisation
- Monitor security and prevent fraudulent activity
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
Service Providers & Technology Partners
We work with trusted technology partners and service providers who assist in delivering our services, such as smart home system manufacturers, virtual tour platforms, and cloud storage providers. These partners are contractually bound to protect your data.
Professional Advisors & Contractors
We may share information with professional advisors, contractors, and consultants who support our business operations, including legal advisors, accountants, and specialist technology consultants.
Legal & Regulatory Requirements
We may disclose your information when required by law, court order, or regulatory authority, or to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.
Data Protection & Security
Security Measures
- 256-bit SSL encryption for data transmission
- Secure cloud storage with access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection protocols
- Multi-factor authentication for system access
Access Controls
- Role-based access to personal data
- Regular access reviews and updates
- Secure backup and disaster recovery procedures
- Data minimisation and retention policies
- Incident response and breach notification procedures
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes.
Your Rights & Data Management
Under UK data protection law, you have several rights regarding your personal data. You can exercise these rights by contacting us using the details provided below.
Right to Access
Request a copy of the personal data we hold about you, including details about how it is used.
Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data when there is no compelling reason to continue processing it.
Right to Data Portability
Receive your personal data in a structured, machine-readable format for transfer to another service.
Right to Object
Object to processing of your personal data for direct marketing or other legitimate interests.
Right to Restrict Processing
Request limitation of processing when you contest accuracy or object to processing.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details in the contact section below. We will respond to your request within one month of receipt. In some cases, we may need to verify your identity before processing your request.
Contact Our Data Protection Team
If you have questions about this privacy policy or how we handle your personal data, please contact us:
Privacy Enquiries
Use our contact form for privacy-related questions
Business Address
6 Bollin Dr, Sale M33 3GH, United Kingdom
Phone
+44 161 973 2510
Complaints & Regulatory Information
If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the UK data protection authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk
Before Contacting the ICO
We encourage you to contact us first about any privacy concerns. We are committed to resolving issues promptly and transparently.
Privacy Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, services, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last updated" date
- Sending email notifications to active clients about significant changes
- Providing notice through our service platforms where appropriate
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates indicates acceptance of the revised terms.